This policy describes how Smart Hygiene Cleaning Services LLC ("Smart Maids") uses cookies and client-side browser storage technologies on smartmaids.ae.
Cookies are compact data text files placed on your computer, smartphone, or tablet when you visit our website. They enable the website to remember your device, preferences, and shopping cart selections across browsing sessions to deliver a responsive, efficient booking experience.
In addition to standard HTTP cookies, we utilize related web technologies such as client-side HTML5 Local Storage, which stores booking session data locally within your browser without sending excess overhead across network requests.
2. Categories of Cookies We Deploy
We classify our cookies and web storage tokens into the following distinct functional tiers:
Cookie Type
Purpose & Description
Necessity
Strictly Necessary Cookies
Essential for navigating the platform and executing core functionality, such as retaining services in your booking cart, managing secure checkout sessions, and maintaining server stability.
Mandatory
Functional & Preference Cookies
Remember your preferred cleaning durations, customized number of captains, materials toggles, and dismissal of the cookie consent banner.
Recommended
Performance & Analytics Cookies
Collect aggregated, anonymous telemetry regarding page loading times, responsive viewport behavior, and popular Dubai community areas to help us optimize server performance.
Optional
3. Specific HTML5 Local Storage Keys Used
Our website utilizes local storage items for your convenience:
smartmaids_cart: Stores the items, customized hours, cleaner count, and subtotal currently in your shopping cart so you do not lose selections when refreshing the page.
smartmaids_cookie_consent: Stores your cookie preference selection ("all" or "essential") so you are not repeatedly presented with the consent banner.
Neither of these keys stores confidential financial details, plain-text passwords, or government identification numbers.
4. Third-Party Integrations
When you initiate direct communications through WhatsApp Web/App or interactive links, third-party messaging services operated by Meta Platforms Inc. may set cookies or collect device metadata in accordance with their independent privacy policies. We encourage you to review their specific cookie terms.
5. How to Manage and Disable Cookies
Most modern web browsers allow you to manage your cookie preferences through their configuration settings. You can set your browser to notify you before receiving a cookie, reject all non-essential cookies, or delete cookies that have already been placed:
Google Chrome: Settings > Privacy and Security > Cookies and other site data.
Apple Safari: Preferences > Privacy > Manage Website Data.
Microsoft Edge: Settings > Cookies and site permissions.
Important Notice on Disabling Cookies: If you disable strictly necessary cookies or local storage, your booking cart and instant configuration calculator will not function properly, and you may be unable to place online bookings.
6. Policy Revisions & Inquiries
We may periodically update this Cookie Policy to reflect changes in our operational technologies or applicable UAE electronic communications standards. Any modifications will be posted here with an updated revision date.
If you have questions regarding our use of cookies or browser storage, contact us at [email protected].
